This privacy policy explains how Westside Lending collects, uses, shares and protects personal information when you visit westsidelendings.com or submit a loan request. This policy is effective as of the date shown at the top of this page. By using the site, you agree to the practices described here.
Information we collect
Westside Lending collects information you give us on the request form, information about your device and how you use the site, and information collected through cookies.
Information you provide
When you submit a loan request, we may collect your name, email address, phone number, home address, date of birth, loan amount and purpose, income source and amount, employment details, housing status, and information lenders need to verify your identity, such as your Social Security number and bank account details. If you contact us, we keep the content of your message.
Device and usage information
We automatically collect information such as your IP address, browser type, device type, operating system, referring page, pages viewed, time spent on pages, and approximate location based on IP address.
Cookies and similar technologies
We and our service providers use cookies, pixels and similar tools to keep the site working, remember preferences, measure traffic, prevent fraud and understand which pages are useful. You can block or delete cookies in your browser settings, though some features may not work properly.
How we use information
Westside Lending uses personal information to operate the loan-request service, connect you with lenders, and run and improve the website.
- Passing your request to lenders and lending partners that may make you an offer
- Verifying identity and helping prevent fraud and abuse
- Responding to your questions and requests
- Sending service messages and, where permitted, marketing messages you can opt out of
- Analyzing site use and improving our content and forms
- Complying with legal obligations and enforcing our terms of use
How we share information
Westside Lending shares the information in your request with lenders and lending partners in our network, and shares limited data with service providers that help us run the site.
- Lenders and lending partners. Lenders and lending networks receive your request so they can decide whether to make an offer. Once they receive it, they use and keep it under their own privacy policies, which we encourage you to read.
- Service providers. Hosting, security, analytics, email and customer-support vendors process data on our behalf under contracts that limit their use of it.
- Legal and safety reasons. We may disclose information to comply with law, respond to legal process, or protect the rights and safety of users and others.
- Business transfers. If our business is sold or merged, information may transfer to the new owner under this policy.
Lenders and partners may compensate us when we share a request with them or when a loan is funded. How our referral model works is explained on our advertiser disclosure.
Your choices
Westside Lending gives you several ways to control how we contact you and use your information.
- Unsubscribe from marketing emails using the link in any email.
- Reply STOP to marketing text messages.
- Ask us to stop marketing calls by telling the caller or emailing us.
- Manage cookies through your browser settings.
Opting out of marketing does not stop service messages about a request you submitted. To stop contact from a lender, contact that lender directly.
Data security
Westside Lending uses administrative, technical and physical safeguards, including encrypted connections, to protect personal information.
No method of transmission or storage is completely secure, so we cannot ensure absolute security. Please protect your passwords and devices and contact us if you believe your information has been misused.
Data retention
Westside Lending keeps personal information only as long as needed for the purposes in this policy, including legal, tax, audit and fraud-prevention needs.
When information is no longer needed, we delete it or make it anonymous.
Children's privacy
Westside Lending is not directed to anyone under 18, and we do not knowingly collect information from people under 18.
If you believe a minor has given us information, contact us and we will delete it.
State privacy rights
Residents of California and several other states have rights under state privacy laws, which may include the right to know, access, correct and delete personal information.
Depending on where you live, you may also have the right to opt out of certain sharing or targeted advertising and to appeal a decision we make about your request. We will not discriminate against you for using these rights. Some information may be exempt, such as information covered by federal financial privacy laws. To make a request, use the contact details below. We may need to verify your identity, and an authorized agent may submit a request on your behalf with proof of permission.
Changes to this policy
Westside Lending may update this privacy policy, and the updated version takes effect as of the date shown at the top of this page.
If we make material changes, we will post the new policy here. Please check this page from time to time.
Contact us about privacy
Privacy questions and requests can be sent to Westside Lending by email, phone or mail.
Email [email protected] with "Privacy Request" in the subject line, call (888) 245-7685, or write to Westside Lending, 6300 Poplar Drive, Suite 307, Charleston, WV 25301. More options are on our contact page.